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Basketball Shoes Wear Out For A Month, But They Refuse To Accept &Nbsp; Anta Has No Faith.

2010/8/18 18:29:00 78

Anta Basketball Consumers

In less than a month, the soles of Anta basketball shoes are broken and can not be replaced according to promises.


299 yuan.

Anta

Basketball shoes wear out in less than a month.

According to the warranty requirements of the merchant, it can be replaced.

Consumer

When asked for a view, he was told that he could only repair and not change, which made the Yiyang netizen Miss Lu feel "fooled".


Lu said that in March 2nd, she was in Yiyang, North Bridge, 83 Anta Road, Zi Jiang West Road.

Exclusive shop

It cost 299 yuan to buy a pair of basketball shoes for the son, the number is 1011148-2, and the cashier is 017003.

"In less than a month, the soles are broken."

She sent her shoes to the store to ask for a statement. The shopkeeper looked at it and confirmed that the sole was damaged, but made it clear.

shoes

No change can be done only. The reason is that it may be caused by human factors.


When she got home, she turned out three packages of credentials and found herself fooled by the other party.

According to the three package rule of Anta, from the date of purchase, the "three pack" period of all leather shoes and casual shoes is three months, and the "three package" period of non leather fabric sports shoes, casual shoes and canvas shoes is for one month. In the "three pack" period, one of the bottom breaking and cross section quality can be returned.


"If the quality problem has been revealed for one or two months, even if the so-called famous brand sneakers are worn several times, the quality problem will be bad. What is the significance of the maintenance?" faced with the business's "no words", Ms. Lu had no choice but to post a complaint in the "consumer rights protection" column of the red net in order to safeguard their legitimate rights and interests.


Reporters call Anta customer service hotline 4008856000, sent Ms. Lu issued a complaint in the red net, hope that businesses and consumers can fully negotiate to solve the problem.

However, after hearing the reporter's death, the customer service staff said that the complaint must be sent to verify the identity after receiving the complaint.

After contacting with Li manager, head of customer service department, the reporter finally pferred the complainant's contact information and complaint content to Anta.


Manager Li said that as long as the complaint is true, Anta will give consumers a satisfactory answer.

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