Made In China'S "Strong Enterprise" Uses "Enterprise Logistics" - Across Express Transportation
Made in China“ Enterprise strongman ”What kind of logistics services are needed? Especially in the peak season, how to adapt to the needs of enterprises is what the logistics industry is exploring. It seems that cross express has its own "standard answer".
Refuse to compete for price and scale
Be willing to be the "wind breaker"
In the peak season war of the manufacturing industry, the logistics "continuous flow" service can continue to file. Logistics enterprises can not only help manufacturing enterprises to meet the arrival of the "peak" of goods, ensure that goods can flow quickly and safely, but also effectively promote China's manufacturing industry to move towards high-quality development.
As the real "customer satisfaction" in the logistics industry logistics Enterprise ", unlike other logistics enterprises, which focus more on price competition and scale competition, is willing to be a" wind breaker "to help enterprise customers reduce costs, improve profitability and create greater value. The so-called "wind breaker" is a professional term in cycling competitions. It refers to the player who is responsible for protecting his teammates from wind and trucks to save their physical strength. In cycling competition, the wind breaker can save energy and create the most favorable sprint environment by reducing the wind resistance suffered by teammates. The leapfrogging express transportation is to serve manufacturing enterprises with its own services to "break the wind". It vividly explains that "strong enterprises" made in China should use "enterprise logistics" - leapfrogging express transportation.
Raise industry standards
Grasp the voice of service quality in peak season
Take the most intuitive specific service as an example. No matter in peak seasons or holidays, the service across express transportation is always online, just like a close partner, always solving problems for customers.
For example, across express transportation, the company innovatively launched such extreme service initiatives as "24-hour round the clock dispatching, one-to-one butler service, and 7x24 hours of non-stop business all year round", which broke the time and space constraints of traditional logistics services, truly achieved collection and delivery at any time, and provided customers with a better logistics experience. At the same time, Cross Express will also provide customers with value-added services such as notice delivery and price protection services, which not only improves the service quality in peak season, but also provides customers with guaranteed services, so that customers can feel relieved in peak season.
In addition, the chairman of Kuayue Express regards "quality service" as the most valuable asset of the enterprise, and requires every employee to put customer satisfaction first and implement quality service in every operation detail. In order to be closer to customers, Transrapid also upgraded the president hotline to the president mailbox, ensuring that every feedback from customers can be handled in a timely and effective manner, providing a solid backing for enterprise customers.
Today, the cross express transportation, which has always adhered to the service concept of "customer-centric and borderless service", has set a new benchmark for the ultimate service in the industry, and has gradually built the "quick search for goods" into a hard core strength worthy of long-term trust and trust of tens of millions of enterprise customers.
It has to be said that the extremely high quality of service is beyond express transportation and other logistics One of the major differences of enterprises, in today's increasingly homogeneous competition, this difference advantage is particularly prominent. In the future, Crossover Express will continue to polish its own gold lettered signboard, provide a strong and powerful guarantee for the refined cost reduction and efficiency improvement of "strong enterprise" made in China, create more value for customers, and contribute "Crossover Power" to promote the strength and strength of "Made in China" from big to strong.
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