700 Yuan, "Conli" Women'S Shoes Are Of Poor Quality &Nbsp; They Wear Out In A Month.

In February 22nd, it cost 700 yuan to buy a pair.

Complaint: "Cony" women wear out in a month.

Yesterday morning, the public, Ms. Li said that in January 2nd of this year, she was in Zhengzhou.

In February 8th, Ms Li wanted to change her new shoes.

The salesman thought that Ms. Lee's shoes were personal and could not be exchanged.

There is no dispute. The two sides have yet to receive a satisfactory reply to the customer service department of the two floor of the mall.

In the end, Ms. Lee left the women's shoes quality inspection, waiting for the sales side to reply.

In February 9th, the salesmen called to tell Ms. Lee that the shoes could be repaired, but they could not be changed.

Ms. Lee, who was not satisfied with the answer, went to the mall again for consultation.

The salesperson told her that if you want to figure out why the shoes are damaged, you need to go to the relevant departments for quality control.

If we want to check the quality of the "conli" company, we will go to the Henan leather quality inspection station if we choose the third party organization on the 13 day, and give Ms. Li a telephone for the quality inspection station.

Until yesterday, Miss Li did not receive any calls from "conli".

Scene: "conli" QC, waiting for reply

Yesterday, on the first floor of the shopping mall, "two" salesmen expressed their knowledge of Ms. Lee.

After asking for leadership, one of the saleswomen said she could solve the problem in the customer service department.

In the customer service department, a customer service officer surnamed Li believes that Ms. Lee's problem has not been solved yet, because the resignation of the director in charge of Lee's complaint has not resulted in the handover, and has indicated that they are willing to cooperate to solve Ms. Lee's problem.

"Our manager is on a business trip in Jiaozuo and can not come over to meet for consultation."

The staff of the "conli" counter made two calls and said that the manager meant to leave the shoes for quality inspection, but the manager could not catch up with them. They would send the shoes to the company for quality inspection and produce the quality inspection report with the unit seal.

But Miss Li agreed with the staff's statement, leaving her shoes waiting for a reply.

Statement: factory quality inspection does not have legal effect.

Ms. Li said that the shoes were made by them and checked by them. The quality inspection results were unconvincing.

In response, Chen Sanjian, director of the 12315 consumer complaints and command center of Zhengzhou industrial and commercial bureau, said that such identification would not have legal effect even if the company did not endorse the result.

The data issued by the government designated testing authority is authoritative.

During the warranty period, if the result of the third party testing organization is the quality problem of the shoe itself, the seller should return it unconditionally.

At the same time, the results of the third party testing institutions prove that the quality of the products is not good enough. If the consumers sue, the sellers should bear the related expenses of the consumers' quality inspection.