The Way Managers Manage People Is Communication.

You are the store manager, the boss of the store, you represent the company, so you have to listen to what you say. You say, let the salesmen do what they have to do, and do not vote against it!

If you are such a person

It means that your supervisor is also incompetent, because she recruited you as a store manager, she lowered your brand's employment standards, and you absolutely could not execute the company's sales concept.

The growth background of each shop assistant is different from that of the work platform.

It is unavoidable to produce some rebellious emotions or frictions in the work.

As a store manager, do not think about using the duties of the store manager to suppress, not to think of reporting to supervisor.

。

Employees do not approve of your advice or advice because she is not with you.

You haven't opened your heart to them yet.

If you want your employees to accept your management, you have to let them accept your people first.

Through collate, we can understand the causes of many problems, help them sort out, and some problems can also be sought by companies to help solve them.

For example, shop manager Xiao G learned that a clerk had been very lazy recently. He used to communicate with him when he was at lunch, and learned that the father of the shop assistant was in hospital. As an only daughter, she could not afford to leave the hospital every day.

Little G immediately reflected the salesman's situation to the company, the company arranged a supervisor rotation in the shop to do work support, give the clerk a paid vacation, the company leader also went to visit the shop assistant's father himself.

The movement of the shop assistant will be shown in the future work, while other salespersons will also increase their sense of belonging.

Through communication, everyone can open their hearts, tolerate each other, and get closer to the team's heart, so as to achieve the consistency of the goals. This is the core idea of communication.

Related links:

The common communication channels between store manager and shop assistant are:

(1) morning meeting: goal setting, decomposition, learning new knowledge, praising yesterday's sales champion and sharing sales experience.

(2) Party: sales summary, personal performance review, monthly sales target execution follow up.

(3) follow up period: store staff during the period of time to follow up, content related to the completion of sales tasks, sales skills, methods of use, display improvements, sales incentives.

(4) dining time: the manager and the clerk eat together, and can talk about family's little topics. This is the best time to open up the heart and interact with each other.

(5) when cleaning: when cleaning, the mind is relatively relaxed. The manager can talk with everyone about the happy things around us, talk about today's interesting customers, and share the joy of the big deal.

(6) WeChat and small note messages are sent to non shop assistants. Sometimes this way of writing can often achieve the effect that face-to-face communication can not achieve.

In fact, there is no fixed time limit for communication, so long as the heart is selfless, there can be effective communication at any time.

As a shop leader, with the following behaviors, it will be difficult to convince the public and influence your management.