Summer Heat Caused "Hot" Complaints, Quanzhou Clothing Complaints Forefront

Recently, the 12315 command center of Quanzhou industrial and commercial bureau learned that as the weather became hotter and hotter,

Air conditioners and other commodities have become the focus of recent complaints.

As the weather gets hotter, the number of people buying summer clothing is increasing. Meanwhile, consumer complaints about summer clothing are also increasing.

Miss Huang, a citizen of Quanzhou, bought a long skirt at a clothing store in downtown recently. She found two holes in her skirt when she came home. The next day she found a store and asked for a replacement, but she was rejected.

Miss Huang immediately complained to the industry and Commerce Department.

Miss Huang's experience is not unique. In April and May this year, the 12315 command center of the Quanzhou industrial and commercial bureau has received more than 200 consultation and complaints about summer clothing, because the quality of summer clothing is mostly light and thin, and complaints are mostly about the quality of clothes, such as holes, fades, and irregular stitches.

Relevant personages remind that consumers should carefully check the buttons and sutures of clothes before buying clothes, inspect the goods face to face, and avoid finding problems after buying clothes, which makes it difficult to confirm the responsibility.

Clothing products have not yet clearly defined the "Three Guarantees" stipulating that consumers should agree with the store on the issue of goods return before purchase, and make notes on relevant notes to facilitate rights protection.

Every summer, there are more complaints about air conditioning.

According to the command center statistics, since May, 11 complaints about air conditioners have been received, most of which are concentrated on the new air-conditioning air-conditioning system. After the purchase of air-conditioning, businesses repeatedly delay installation time, repeatedly urged no effect.

Mr. Chen bought a brand of air conditioner in a shopping mall in the city a month ago and found that the refrigeration effect was not obvious after installation.

He dialed the after-sales service telephone, while the maintenance staff insisted that the air-conditioner was OK.

Faced with this situation, Mr. Chen was very depressed. He complained to 12315: "the quality is fine, but the air-conditioning is not refrigerated. What should we do?"

12315 staff reminded that consumers should choose suitable models and power according to the size of the room and air circulation before buying air-conditioning.

In addition, pay attention to avoid installation, maintenance and sales disjointed, to understand the business commitment, and on shopping vouchers.